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Privacy Policy | Fundraising

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We treat all customer information in accordance with our Privacy Policy. Our Privacy Policy constitutes part of these Terms and Conditions:

Privacy Policy       

At Simply Fundraising Fundraising, we would like to assure you that we take your information and privacy very seriously. The following is a description of what we do and don't do with your details.

Information you provide us             

For Simply Fundraising to process your order, we need information such as your name, email or contact number, delivery address and payment details. Other information will also be collected with your permission from time to time. This will normally include preferences such as likes or dislikes.

Outside of information that you enter on the web site, we also receive and store certain types of information when you interact with Simply Fundraising, this is provided through the use of Cookies.

What are Cookies?             

  • Cookies are alphanumeric identifiers that are placed on your computer's hard drive through your web browser.
  • Cookies enable our systems to recognize your browser and welcome you back to the Store.
  • By disabling cookies, you will not be able to participate in some of the features offered by Simply Fundraising.
  • Most Internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your Internet browser to disable or to warn you when cookies are used. As there are many browsers in the marketplace, the easiest way to change your settings is by searching for Cookies in your Help/Contents and Index option on your browser.
  • We recommend that you leave your Cookies enabled otherwise, you may not be able to shop with us.
  • Our cookies don't send us back any information about your computer or any other information on your hard drive.

How do we use the information?                 

Information that you have provided us will be used in four ways:

  • To enhance your shopping experience
  • To communicate to you new products and services and also at times, the opportunity to up take on special promotions or offers. You have the option to opt-out of this communication by replying to the communication with an unsubscribe message or to change your preferences through My Account
  • To communicate issues or opportunities regarding the business or operations of Simply Fundraising or any of its subsidiary organizations
  • To generate a holistic but anonymous view of the Simply Fundraising customer base. This information will allow us to analyze trends and demographics to help Simply Fundraising improve on the services provided

It is important to note that we send periodical communications to people who have "opted in" to receive email updates about products and special offers, and retain the right to inform our customers of changes in our business operations from time to time. We intend to honour our members' rights to privacy and do not set out to "spam" our members in any way.

Disclosing Your Information           

  • Partners

Third party companies and individuals have been engaged to perform functions on behalf of Simply Fundraising. Functions such as fulfilling and delivery of purchases, credit card payment authorization, trend analysis, marketing and promotions, but all information will only be used to perform their appropriate functions and not for other usage.

  • Authorities

Simply Fundraising will pass on any information relating to suspected fraudulent activity to appropriate authorities

  • Partner Stores

With organizations that we operate but do not own, your information will be shared with that business. Please note, that we only go into partnerships with stores who have the same regard to Privacy as we do.

  • Industry Groups

From time to time we provide statistical information about sales, trading patterns and navigation techniques to reputable third parties. This may comprise data collected about you and other users to form aggregate results. However, we will not provide any direct personal information that identifies you as our customer.

  • Verification of Members
  • We do use various details to verify information given to us by our members. At times, we use:
  • Names on member accounts to compare with information on credit cards
  • We use member phone numbers and email addresses provided to us to communicate with customers about payments
  • We use member addresses to check against credit card billing addresses etc .
  • In cases where fraud or other crime is suspected, we do communicate with Police, Banks and other relevant authorities
  • Lost login and Password details

All information is kept private. Many members often forget details such as their passwords. We do not distribute these either via telephone or email. The customer is informed of their "Password reminder" rather than the actual password being given out.

 

Information Security          

  • All information submitted to Simply Fundraising is secured using Secure Sockets Layer (SSL) software.
  • Information sitting on the Simply Fundraising website is protected by state-of-the-art encryption and firewall technology

 

Accessing Your Information            

  • Personal information provided by you can be viewed and changed by you if information provided is incorrect or out of date.
  • Simply Fundraising provides you with the following tools to manage your information, the tools will evolve as the Simply Fundraising website evolves:
  • My Account (To manage all personal details)

 

Children's Privacy               

It is important that any information provided or purchases made by children have the consent of parents or guardians.

 

Other Privacy information you should be aware of                

Sign out or close your browser once you have finished shopping within Simply Fundraising or Affiliate's partner store. This is to ensure that others cannot access your personal information and correspondence.

If you share a computer with someone or are using a computer in a public place like a library or Internet cafe. You as an individual are responsible for the security of and access to your computer.

You are solely responsible for maintaining the secrecy of your username and passwords and any account information. Please be careful and responsible whenever you are using the Internet and Simply Fundraising.